At RetroSnake, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our website and game services (collectively, the "Service"). By using our Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
| Type of Information |
How We Collect It |
How We Use It |
Retention Period |
| Game Progress Data |
Automatically when you play the game |
To save your game progress, high scores, and preferences |
Until you clear your browser data or request deletion |
| Device Information |
Automatically when you access the Service |
To optimize the Service for your device and improve user experience |
30 days |
| Browser Information |
Automatically when you access the Service |
To ensure compatibility and troubleshoot issues |
30 days |
| Usage Analytics |
Through our analytics service provider |
To analyze how users interact with the Service and improve it |
90 days |
| Cookies and Similar Technologies |
When you visit our website |
To remember your preferences and provide a better experience |
12 months |
| Email Address (if provided) |
When you contact us for support |
To respond to your inquiries and provide support |
12 months after resolution of your inquiry |
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Save your game progress and preferences
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Personalize and enhance your experience with the Service
- Ensure the security and integrity of the Service
- Comply with legal obligations
3. Third-Party Services
We may use third-party services to help us operate and improve our Service. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Cloudflare
Cloudflare provides content delivery network (CDN) services, which help us deliver our website content faster and more securely. Cloudflare may collect information such as IP addresses, device information, and usage data. For more information, please see Cloudflare's Privacy Policy.
Plausible Analytics
Plausible Analytics is a privacy-focused analytics service that helps us understand how users interact with our website. Plausible does not use cookies and does not track users across websites. For more information, please see Plausible Analytics' Privacy Policy.
4. Children's Privacy (COPPA Compliance)
We are committed to complying with the Children's Online Privacy Protection Act (COPPA). Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.
If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at 13324598537@163.com.
5. California Residents' Rights (CCPA Compliance)
Under the California Consumer Privacy Act (CCPA), California residents have certain rights regarding their personal information. These rights include:
The Right to Know
You have the right to request information about the personal information we have collected about you, including the categories of information, the sources of information, and the purposes for collecting and disclosing the information.
The Right to Delete
You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
The Right to Opt-Out
You have the right to opt-out of the sale of your personal information. Please note that we do not sell personal information to third parties.
The Right to Non-Discrimination
You have the right to not be discriminated against for exercising your CCPA rights.
To exercise any of these rights, please contact us at 13324598537@163.com. We will respond to your request within 45 days. We may require additional information to verify your identity before processing your request.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:
13324598537@163.com
10. Consent to Processing
By using our Service, you consent to the processing of your personal information as described in this Privacy Policy and agree to comply with our Terms of Service.